Home page guide
This website is operated by 'ELEVEN GLOBAL' for creators
This website can only be used for certified creators after signing up for membership
You can purchase the product through the credits provided.
Payment Information
All payments can only be processed with credits provided.
Usual payments (account transfers, credit cards, etc.) are not available.
Shipping Information
All customs duties excluding product price and shipping cost needs paid by creators
You cannot modify or cancel the information of the order after the order has been placed
You must enter the correct shipping address.
Exchange and Return Guidance
Exchanges and returns can only be made in the case of product defects, and after confirming the receipt through the customer center (global_collab@11corp.co.kr ), free exchange or return will be made if we found defect on products.
Exchange or return is not possible because of a change of mind after opening or using the product. ex)No damage to the product box, etc
Customer Center - global_collab@11corp.co.kr